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Frequently asked questions
1. What is the quality of your second-hand watch components?
Every component we sell is carefully selected and inspected to ensure its quality and authenticity. Although our parts are second-hand, we are committed to offering only products in excellent working order.
2. How can I be sure that the components are genuine?
We have a team of watch experts who check the authenticity of every component we sell. We also provide detailed information on each piece on request to ensure total transparency.
3. Do you offer components for all watch brands?
We endeavour to offer a wide range of components from different brands. However, the range varies according to availability. Please do not hesitate to contact us if you are looking for a specific component.
4. How does the buying process work?
You can buy directly from our website. Choose the component you want, add it to your basket, then follow the instructions for payment and delivery.
5. How long does it take to receive my order?
Delivery time depends on your location and the delivery method you choose. You will receive an email with tracking information once your order has been dispatched.
6. What is your returns policy?
If you are not satisfied with your purchase, you may return it within 14 days of receipt. Items must be returned in the same condition in which they were received.
7. How can I contact Customer Service?
Our customer service team is available to answer all your questions. You can contact us by email or via the contact form on our website.
Visit
Watchmakerfix SARL
26 rue de la chaussée
25500 Morteau
France
Only by appointment
Contact
Whatsapp :
0(033)7 86 23 22 86