Contact & FAQ
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Frequently Asked Questions
Every component we sell is carefully selected and inspected to ensure its quality and authenticity. Although our parts are second-hand, we are committed to offering only products in excellent working order.
We have a team of watch experts who check the authenticity of every component we sell. We also provide detailed information on each piece on request to ensure total transparency.
We endeavour to offer a wide range of components from different brands. However, the range varies according to availability. Please do not hesitate to contact us if you are looking for a specific component.
You can buy directly from our website. Choose the component you want, add it to your basket, then follow the instructions for payment and delivery.
Delivery time depends on your location and the delivery method you choose. You will receive an email with tracking information once your order has been dispatched.
If you are not satisfied with your purchase, you may return it within 14 days of receipt. Items must be returned in the same condition in which they were received.
Our customer service team is available to answer all your questions. You can contact us via the form above, by email at info@watchmakerfix.com, or by whatsapp at +33 7 86 23 22 86